Effective Date: 1st of September 2025
JuJu Jewllery respects your privacy and is committed to complying with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or purchase our products.
Information We Collect
We may collect personal information that you provide to us, such as:
- Contact Information: Name, email, phone number, billing and shipping address.
- Payment Information: Payment details (processed securely through third-party providers).
- Account Information: Login details and preferences if you create an account.
- Order Information: Purchase history and records of transactions.
- Technical Information: browsing data including browser type, device data, pages visited, user activity, and saved preferences etc. via cookies.
- Communication Information: Any messages, feedback, or inquiries you send us.
How We Use Your Information
We will only collect and use your personal information for purposes that are lawful and directly related to our business operations, including:
- To process and deliver your orders.
- To communicate with you regarding your purchase, account, or inquiries.
- To provide customer support.
- To send you marketing and promotional materials (only if you have consented).
- To improve our products, website, and services.
- To meet our legal obligations.
Sharing Your Information
We do not sell or rent your personal information. We may share information only where necessary:
- Payment Providers: To securely process your transactions.
- Courier & Shipping Services: To deliver your purchases.
- Legal Compliance: Where disclosure is required by New Zealand law, or to protect our rights and safety.
Data Security
We take reasonable steps to keep your personal information safe from loss, misuse, and unauthorised access, modification, or disclosure. However, no method of electronic transmission or storage is 100% secure.
Your Privacy Rights
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request Correction of any information that is inaccurate or incomplete.
- Withdraw Consent to receive marketing communications at any time.
Cookies & Tracking
Our website uses cookies and similar technologies to:
- Improve your browsing and shopping experience.
- Analyse website traffic and usage.
- Remember your preferences.
You can disable cookies through your browser settings, but some features of the website may not work correctly.
Data Retention
We will keep your personal information only for as long as it is needed for the purpose it was collected, or as required by law. When no longer needed, it will be securely deleted or anonymised.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.